OverviewBreakdown ServiceWhilst our maintenance is designed to reduce any breakdowns, should one occur you can be assured that it will be repaired promptly. We are available 24 hours a day, 365 days a year and will respond rapidly to urgent requests. Our technicians are well trained and very competent. All repairs are carried out as quick as possible to get your air conditioning back up and running as soon as possible. We understand that it can be frustrating if the air conditioning or electrical systems break down, but you can count on our technicians to act professionally and with courtesy at all times. Following your call, our technician will arrive on site promptly, introduce himself and listen to your concerns. He will then attend to the problem without delay, and carry out any necessary repairs – of course subject to your approval. Our technicians’ service vehicles are equipped with spare parts for most urgent repairs. Once finished, he will make sure the area is left clean and tidy and a detailed report on the work carried out will be sent out.
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Preventative MaintenanceAs our principal activity is maintenance this is where we can be of great benefits to you our client. Good, regular maintenance ensures that your HVAC and Electrical systems will work when you need them the most and will keep on working through the years. Our maintenance procedures to ensure that:
To achieve the above we take a systematic approach to maintenance, which includes:
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SafetyRACE Services takes occupational health and safety seriously. All of our employees have undergone up-to-date training by a recognised provider and are committed to upholding best-practice safety standards at all times. RACE Services strict adherence to OH&S has been instrumental in the continued growth and success of our company. At the commencement of every project, we draw up a detailed OH&S plan which identifies potential issues and outlines safe working procedures with the aim to ensure the utmost safety of all people involved in the work environment. Our OH&S approach and commitment includes:
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